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Free customer feedback form

Hear from customers while the visit is still fresh.

Start with a customer feedback template, put the QR code on the counter or receipt, and see ratings, NPS and comments as they arrive.

Free forever plan · No card required · Plans in ₹ when you grow

Everything you need, on the free plan

  • Ratings, NPS and comments

    Star ratings, NPS and open questions with charts that build themselves as responses arrive.

  • Ask why on low scores

    Conditional logic asks what went wrong only when someone gives a low rating.

  • One QR code per store

    Put a QR code on every counter and table. On Professional, track each branch as its own campaign.

  • Follow up fast

    Get notified of new responses and send unhappy customers to OPM CRM for a call back.

Live in three steps

  1. Use this template free

    Create a free account. The template opens in the builder, ready to edit. No card required.

  2. Make it yours

    Change questions, add your logo and colours, pick a theme and background, and set who gets notified.

  3. Share and collect

    Publish, then share the link, embed it on your site or print the QR code. Responses arrive with charts.

Frequently asked questions

Is it really free?

Yes. The Free plan needs no card and includes QR codes, embeds, conditional logic, consent fields, CSV export and file uploads. Live forms keep accepting responses even if you pass the monthly allowance.

Can feedback be anonymous?

Yes. Leave out name and contact questions, or make them optional, and responses stay anonymous.

Can responses go to a CRM?

Yes. Airform connects to OPM CRM on every plan, including Free, so qualified responses become leads with their source and consent attached.

What does it cost to upgrade?

Paid plans start at ₹399 a month (Starter) for your own branding, a logo, premium themes, larger files and more storage. Annual billing gives two months free.